Text IQ Blog

The global privacy landscape is in the midst of a large tectonic shift. Privacy has been top-of-mind for consumers, enterprises, and governments alike recently with headline-hitting examples such as the SolarWinds hack which exposed the personal information of at least 18,000 customers; the release of Apple’s privacy feature that places privacy controls back into the hands of customers; the passage of the California Privacy Rights Act (CPRA) and its domino effect on other states and Congress as it considers a comprehensive privacy bill at the federal level.

Privacy 2.0—the new paradigm of privacy for a data-driven economy—is here. And it has already exposed a major fault line in even the most robust data privacy programs: the inability to accurately and comprehensively identify hard-to-find sensitive information buried in vast pools of enterprise data.

To discuss Privacy 2.0 more in-depth, we invited expert panelists from a wide variety of industries to share their views and perspectives on the evolution of the privacy landscape and their predictions on what’s to come in The Inevitable webinar, "Privacy 2.0: Can Companies Be Both Data-first & Privacy-first?".

Moderator Josiane Ishimwe, Investment Manager at Intel Corporation, hosted privacy expert panelists:

Recent actions by the new administration are signaling change is on the horizon for antitrust litigation. The nomination of Lisa M. Khan for commissioner of the Federal Trade Commission (FTC), Tim Wu’s appointment to the National Economic Council as a special assistant to the president for technology and competition policy, and Senator Klobuchar’s unwavering focus on breaking up corporate monopolies, show a renewed interest in antitrust doctrine. Their sights all seem to be set on the digital giants, who have now enjoyed decades of unabated growth. 

Your data could be putting your enterprise at risk

“Dave, I’ve got a question for you: Is traditional predictive coding effective for identifying privileged documents?”

"What I think we're mostly talking about here, which is discovery and its variance under the Federal Rules of Civil Procedure, and most of the States have very similar rules. You do not have to have perfection. That would be ideal, but the standard is reasonableness and proportionality."

Next-generation AI software claims to be powerful enough to handle the scale of a document review with millions of files, yet nuanced enough to accurately identify privileged documents.

Many of us have visited cultural heritage sites while traveling or have explored museums filled with artifacts and artwork. But have you ever wondered about the work involved to preserve these historical treasures?

We learned a lot last year, including the fact that Zoom fatigue is a real thing. In an effort to bring you need-to-know-now insights from the experts who know best, we’re launching a new, fast-paced, 15 minute executive virtual discussion series. 

Privacy and cybersecurity continue to be top-of-mind with new incidents hitting the headlines weekly. In a new 15-minute “coffee chat” format for The Inevitable, we sat down for a straight-to-the-point one-on-one with Citrix’s Chief Privacy and Risk Officer, Peter Lefkowitz on privacy and cybersecurity. With his finger on the pulse of U.S. federal privacy legislation and concerns of top CPOs, Peter shared the trends he’s seeing and what he believes is in store for 2021.

"When a company experiences a cyber attack…those can be quite expensive. And the costs can be myriad. It can be the cost of having to hire a third party to forensically investigate and the cost of hiring outside counsel, like myself, to help navigate the notification and regulatory obligations.

It can be the cost of having to notify individuals. It could be the cost you suffer from the loss of business or business interruption…the cost of replacing hardware and software [impacted] by the incident.

And then it could be the cost of having to defend against litigation or regulatory inquiry or the imposed costs of remediation and compliance data, privacy compliance, following an incident."

—Kari Rollins, Managing Partner, Sheppard Mullin

On January 14, attorneys from three storied organizations, came together for the first of 2021’s The Inevitable Series to discuss “Using Technology to Respond to Government Investigations.”

Cyberattacks seem to be a part of our new normal with high-profile data breaches making headlines on a weekly basis. The average cost of a large-scale data breach in the US is $3.86 million, according to IBM’s annual Cost of a Data Breach Report. So it’s not surprising that Gartner is forecasting the information security market to reach over $170 billion in 2022. Should companies turn to cyber insurance for protection? 

“One of the things that we've seen over the past five to ten years, if you look across most Fortune 500 companies, is not only a desire to reduce certain cost centers, but also how to make sure that they're more predictable year over year. Legal, for a variety of reasons, has sometimes broken that model and been less predictable.”

―Kunjur

IBM Watson team founder, David Ferrucci, Ph. D., led his team to their landmark Jeopardy! success in 2011. An award-winning artificial intelligence (AI) researcher, Ferrucci’s more than 25 years of work and his passion to see computers fluently think, learn, and communicate inspired him to found Elemental Cognition in 2015.

On December third, as part of The Inevitable 2020 Series, Text IQ presented the webinar How Email Lets Us Understand Social Networks Within Organizations featuring guest speaker Owen Rambow.

On November 12^th, as part of our The Inevitable 2020 series, Text IQ hosted the discussion Diffusing the Enterprise Data Explosion: From E-Discovery To E-verything.

On October 30^th Text IQ brought together a lawyer, a general counsel, and a legal service provider to discuss testing the value proposition of artificial intelligence (AI) through the use of a proof of concept as part of our The Inevitable 2020 Series.

Privilege review - the process of identifying which documents should be considered covered by attorney-client privilege - is a key element of litigation matters. But the time and expense spent on poring through thousands of documents for privilege review has long been a pain point for counsel. In conjunction with the ACC Central Ohio Technology Committee and Litigation Network, Text IQ convened four industry leaders as part of our The Inevitable 2020 Series to discuss whether artificial intelligence (AI) can help play a broader role in litigation matters - beyond reducing the headache of manual privilege review.

On October 1^st, the Text IQ Inevitable 2020 Series brought together three senior legal professionals whose careers have placed them at the intersection of the law, information governance, data governance, and emerging technologies. The result is an insightful and engaging discussion that speaks to the heart of the challenge: how to manage massive amounts of data (read company assets...and liabilities) effectively.

On September 3^rd, Text IQ hosted a conversation that included e-discovery experts from three multinational corporations as part of The Inevitable 2020 Series. It is a frank discussion that sheds light on both the challenges and opportunities attendant to managing discovery in large organizations.

On August 27^th, as part of our The Inevitable 2020 Series, Text IQ co-founder Omar Haroun sat down with Dentons’ Ausra Deluard to get her insights on the use of cutting-edge technologies like predictive coding and artificial intelligence (AI) to efficiently and cost-effectively manage HSR Second Request reviews.

The argument for applying AI technology to automate routine, repetitive legal work is borne by cost efficiencies. But what about high-stakes litigation activity like privilege review where a matter can turn on a single document that has been overlooked in the review process?

“[Our] broad portfolio helped soften some of the impacts...We don’t think it’s going to bump back to the levels pre-COVID, but we hope that it’s going to bump back to a reasonable level.” ~John

“It’s actually been an interesting catalyst for a number of things...I think that this is going to be an interesting transformational moment for financial services...” ~Mayopoulos

Discussions to guide you through this unprecedented time.

Earlier this year, before cities, states, and even countries were placed on Covid-19 lock downs, when we could still go places (we miss places), our CEO and co-founder, Apoorv Agarwal joined leaders in compliance, law, and Fortune 100 companies at the International Institute for Conflict Prevention & Resolution’s annual meeting in St. Petersburg, FL. He was honored to participate in “The ADR Proceeding of the Future” panel discussion. Apoorv had the opportunity to share Text IQ’s innovations in artificial intelligence and its cutting edge applications.

For our second year hosting #TheInevitable, Text IQ brought together a hand-picked crowd of thought leaders that don’t normally get to interact: CPOS, CIOs, CISOs, GCs—and some of the world's top researchers in AI. Our coverage is below.