Insights From the Inevitable: Privacy 2.0: Can Companies Be Both Data-first & Privacy-first?

Privacy 2.0 ushers in new challenges and businesses will need to evolve to meet the new privacy and regulatory compliance demands. Having the correct people, technology, processes, and training and communication procedures in place are all crucial to success in the Privacy 2.0 era.

The global privacy landscape is in the midst of a large tectonic shift. Privacy has been top-of-mind for consumers, enterprises, and governments alike recently with headline-hitting examples such as the SolarWinds hack which exposed the personal information of at least 18,000 customers; the release of Apple’s privacy feature that places privacy controls back into the hands of customers; the passage of the California Privacy Rights Act (CPRA) and its domino effect on other states and Congress as it considers a comprehensive privacy bill at the federal level.

Privacy 2.0—the new paradigm of privacy for a data-driven economy—is here. And it has already exposed a major fault line in even the most robust data privacy programs: the inability to accurately and comprehensively identify hard-to-find sensitive information buried in vast pools of enterprise data.

To discuss Privacy 2.0 more in-depth, we invited expert panelists from a wide variety of industries to share their views and perspectives on the evolution of the privacy landscape and their predictions on what’s to come in The Inevitable webinar, "Privacy 2.0: Can Companies Be Both Data-first & Privacy-first?".

Moderator Josiane Ishimwe, Investment Manager at Intel Corporation, hosted privacy expert panelists:

Spotlighting Innovative Legal Leaders: CPR's Allen Waxman

This blog post is part one of “Innovative Legal Leaders” - an ongoing series spotlighting top legal minds from various industries (F500, non-profits, F100 law firms).

Insights From the Inevitable: A New Doctrine for Trust-busting: The Evolving View on Antitrust Litigation

Recent actions by the new administration are signaling change is on the horizon for antitrust litigation. We invited three attorneys, whose expertise lies within M&A and antitrust litigation, to share their views on these changes and the implications of increased antitrust investigations on the legal industry. 

Recent actions by the new administration are signaling change is on the horizon for antitrust litigation. The nomination of Lisa M. Khan for commissioner of the Federal Trade Commission (FTC), Tim Wu’s appointment to the National Economic Council as a special assistant to the president for technology and competition policy, and Senator Klobuchar’s unwavering focus on breaking up corporate monopolies, show a renewed interest in antitrust doctrine. Their sights all seem to be set on the digital giants, who have now enjoyed decades of unabated growth. 

Insights From the Inevitable: What’s Hiding in That Massive, Unstructured Data Set?

Your data could be putting your enterprise at risk

Text IQ Becomes Part of the Relativity Family

We are excited to announce that Text IQ has been acquired by Relativity, a global legal and compliance technology company, which was recently valued at $3.6 billion. The acquisition will dramatically accelerate Text IQ's goal to help the world's largest organizations take control of their unstructured data.  

We have big news!  

A New Doctrine for Trust-busting: The Evolving View on Antitrust Litigation

It’s been less than five months since the new administration took office, but a spate of new developments has already catalyzed conversation around the antitrust policy.

Let's talk about the elephant in the room: What’s hiding in that Massive Unstructured Data Set?

Data has become ubiquitous in today’s data-driven economy and continues to grow inexorably.

Introducing Text IQ for Privacy, the First AI Solution to Meet the Challenges of Privacy 2.0

With the launch of Text IQ for Privacy, enterprises will be able to proactively manage personal and sensitive information hidden in large unstructured datasets, and elevate their privacy programs to meet the unprecedented demands of Privacy 2.0.

The global privacy landscape is in the midst of a tectonic shift. A new paradigm of privacy (dubbed Privacy 2.0) has emerged from the convergence of three major challenges: Rising customer expectations, new regulations such as the California Privacy Rights Act (CRPA), along with impending state and federal regulations, and the persistent threat of data breaches. These challenges are further compounded by the explosion of enterprise data, particularly unstructured data, over the last decade. 

3 Critical Functions AI Performs That Predictive Coding Can’t

Ultimately, true AI purpose-built to analyze social context can move beyond the four corners of the document and accomplish what supervised predictive coding cannot: automate privilege identification with near-perfect recall rates, results scoring, and even, explicability.

“Machines should be able to sift through the noise, help us overcome our biases…not [provide] shallow predictions,” says David Ferrucci (Machine Learning vs Machine Understanding, 2020).  Ferrucci—the IBM Watson team founder made famous for besting the Jeopardy! champions in 2011—goes on to point out that another serious limitation to traditional machine learning (ML) approaches is that they provide their right or wrong results without explanation.

A Better Way for Privilege Review: Harnessing AI for Accuracy & Productivity

In this eye-opening discussion, A Better Way for Harnessing AI for Accuracy & Productivity hosted by EDRM focuses on the use of AI to increase accuracy and productivity in privilege review and details the results of the Reed Smith LLP POC that tested Text IQ against their traditional privilege review methodology.

“Dave, I’ve got a question for you: Is traditional predictive coding effective for identifying privileged documents?”

Announcing the Launch of Our Unconscious Bias Detector

We believe most companies want to foster a fair, equitable, and diverse workplace. Since unconscious bias is by its nature unseen, it can easily go unnoticed. Our breakthrough Unconscious Bias Detector brings potential instances of unconscious bias to the surface.

The events of the past year have been eye-opening for many large companies. Clearly, more changes are needed in order to increase diversity, equity, and inclusion in the workplace. 

Insights From The Inevitable: Trust, But Verify: Validations For Optimizing Workflows With Next-Gen AI For Privilege & PII

As part of The Inevitable series, Peck, now DLA Piper Senior Counsel, sat down for an insightful discussion concerning the use of AI in the realm of privilege review including redaction of PII and sensitive data: a once unthinkable development.

"What I think we're mostly talking about here, which is discovery and its variance under the Federal Rules of Civil Procedure, and most of the States have very similar rules. You do not have to have perfection. That would be ideal, but the standard is reasonableness and proportionality."

Could It Be Unethical Not To Use AI?

The ABA’s recent resolution urging courts and lawyers to consider the ethical and legal consequences around using AI raises another equally important, though less frequently discussed question: Could it be unethical not to use AI?

At its 2019 annual meeting the ABA adopted Resolution No. 112 urging courts and lawyers to address the emerging ethical and legal issues relating to the usage of artificial intelligence (AI) in the practice of law including: bias, explainability and transparency of automated decisions made by AI; ethical and beneficial usage of AI; and controls and oversight of AI and the vendors that provide AI.

How Does Google Know Where to Find Things?

You’ve probably Googled something like “ice cream near me” or “cold medicine near me” before and have been pleasantly surprised by the results. Google will offer a list and map of ice cream parlors within a reasonable radius of your location.

Understanding Recent Changes to Protected Health Information Governance and How Artificial Intelligence Can Help

Recently, the Office for Civil Rights (OCR) sector in the U.S. Department of Health and Human Services issued new HIPAA guidelines aimed at addressing necessary public health disclosures in light of the COVID-19 pandemic.

Regulations surrounding healthcare data privacy are constantly changing. Due to the invention of new technology, the emergence of the COVID-19 pandemic, and other privacy complications, it’s more important than ever that companies handling protected health information (PHI) do their due diligence and ensure they comply with ever-changing regulations.

Is AI for privilege review too good to be true?

Next-generation AI software claims to be powerful enough to handle the scale of a document review with millions of files, yet nuanced enough to accurately identify privileged documents.

Going From Ancient Culture to Smart Culture

Many of us have visited cultural heritage sites while traveling or have explored museums filled with artifacts and artwork. But have you ever wondered about the work involved to preserve these historical treasures?

Time for Data Privacy 2.0:  AI For Privacy Risk, Not Just Compliance Workflows

With data-centric models becoming central to how enterprises operate and compete, can they also hold themselves accountable for respecting these granular personal choices? 

Is some data more personal and private? Are there some personal details that we would prefer to share only selectively? The answer is clearly, yes.  With data-centric models becoming central to how enterprises operate and compete, can they also hold themselves accountable for respecting these granular personal choices? 

Take A 15 Minute Break With Text IQ

We learned a lot last year, including the fact that Zoom fatigue is a real thing. In an effort to bring you need-to-know-now insights from the experts who know best, we’re launching a new, fast-paced, 15 minute executive virtual discussion series. 

We learned a lot last year, including the fact that Zoom fatigue is a real thing. In an effort to bring you need-to-know-now insights from the experts who know best, we’re launching a new, fast-paced, 15 minute executive virtual discussion series. 

Text IQ: The Genesis

The origin story of Text IQ begins in 19th century Britain. Kind of. 

Insights from Peter Lefkowitz On What To Expect For Privacy and Cybersecurity In 2021

Privacy and cybersecurity continue to be top-of-mind with new incidents hitting the headlines weekly. In a new 15-minute “coffee chat” format for The Inevitable, we’ll sit down for a straight-to-the-point one-on-one with Citrix’s Chief Privacy and Risk Officer, Peter Lefkowitz on privacy and cybersecurity.

laptop and latte

Privacy and cybersecurity continue to be top-of-mind with new incidents hitting the headlines weekly. In a new 15-minute “coffee chat” format for The Inevitable, we sat down for a straight-to-the-point one-on-one with Citrix’s Chief Privacy and Risk Officer, Peter Lefkowitz on privacy and cybersecurity. With his finger on the pulse of U.S. federal privacy legislation and concerns of top CPOs, Peter shared the trends he’s seeing and what he believes is in store for 2021.

Insights From The Inevitable: Cyber Insurance in the Data Breach Era

Working toward an understanding of these potential risks requires collaboration among your business teams, your information security teams, your legal teams, and then working with an experienced cyber insurance broker who understands the risks, the costs associated with those exposures, and consequently help you to assess what coverage is required.

"When a company experiences a cyber attack…those can be quite expensive. And the costs can be myriad. It can be the cost of having to hire a third party to forensically investigate and the cost of hiring outside counsel, like myself, to help navigate the notification and regulatory obligations.

It can be the cost of having to notify individuals. It could be the cost you suffer from the loss of business or business interruption…the cost of replacing hardware and software [impacted] by the incident.

And then it could be the cost of having to defend against litigation or regulatory inquiry or the imposed costs of remediation and compliance data, privacy compliance, following an incident."

—Kari Rollins, Managing Partner, Sheppard Mullin

Democratizing AI for Custom Document Classification

Accurately identifying personal information (PI) and classifying documents in unstructured data at scale is hard. It’s been a challenge for most enterprises that use existing approaches to get it consistently right, even for common, general identifiers, such as Social Security numbers (SSNs).

Accurately identifying personal information (PI) and classifying documents in unstructured data at scale is hard. It’s been a challenge for most enterprises that use existing approaches to get it consistently right, even for common, general identifiers, such as Social Security numbers (SSNs). The challenge of automating identification is even more acute for types of PI that are less general, whether specific to an industry, or even a single company. 

Structured Vs Unstructured Data

Data is the raw material that fuels the information age. Today’s most successful enterprises have comprehensive strategies for collecting, storing, and utilizing that data, and this gives them a huge advantage. However, in order to extract that value from our data, we need to turn it into knowledge. 

2020: Another Year of Growth at Text IQ

2020 was an exciting and productive year for Text IQ. Despite the challenging global environment, we made major strides in the continued growth of the company.

THE YEAR IN REVIEW

2020 was an exciting and productive year for Text IQ. Despite the challenging global environment, we made major strides in the continued growth of the company. We more than doubled our recurring revenue and retained 100% of customers, in spite of a record-low number of in-person meetings. We made a number of key leadership hires and added exceptional team members in all departments. We successfully launched our Data Breach product and significantly enhanced products already in the market. We transformed our annual in-person conference, The Inevitable, into a virtual event series featuring Fortune 500 executives, industry thought leaders and top AI researchers. 


inevitable2020_GENERIC promo

Insights From The Inevitable: Using Technology to Respond to Government Investigations

On January 14, attorneys from three storied organizations, came together for the first of 2021’s The Inevitable Series to discuss Using Technology to Respond to Government Investigations.”

What is Cyber Insurance and Do I Really Need It?

The average cost of a large-scale data breach in the US is $3.86 million, according to IBM’s annual Cost of a Data Breach Report. So it’s not surprising that Gartner is forecasting the information security market to reach over $170 billion in 2022. Should companies turn to cyber insurance for protection? 

Cyberattacks seem to be a part of our new normal with high-profile data breaches making headlines on a weekly basis. The average cost of a large-scale data breach in the US is $3.86 million, according to IBM’s annual Cost of a Data Breach Report. So it’s not surprising that Gartner is forecasting the information security market to reach over $170 billion in 2022. Should companies turn to cyber insurance for protection? 

Government Investigations are Predicted to Rise in 2021 - How Should You Prepare?

Even the most buttoned-up enterprise is not immune to an investigation by the SEC or FTC. So what can you do to ease the burden of this unsavory experience?

Companies, and individuals for that matter, go to great lengths to avoid any sort of government investigation. This avoidance is fueled by the fear of a drawn out, painful investigation in which an organization’s sensitive information is exposed for government investigators to review. To add insult to injury, the process also opens companies up to the additional risk of information being inadvertently leaked as it is passed back and forth in cyberspace. And, while SEC enforcement cases may have been down in 2020, all signs are pointing to that number bouncing back - and then some - in 2021. Even the most buttoned-up enterprise is not immune to an investigation by the SEC or FTC. So what can you do to ease the burden of this unsavory experience?

Join us on Thursday, January 14 at 2pm EST for a live discussion featuring panelists whose careers have made the leap from government to corporate as they share their tips on turning to technology to ease the pain of a government investigation. David Markowitz of Goldman Sachs, Barrett Atwood of Lyft, and Dmitry Lukovsky of Western Digital will discuss how to overcome investigative challenges and gain back control of unyielding timelines.

Take the first step to prepare for a government investigation now and register for the live discussion today.

Insights From The Inevitable: Predicting the Unpredictable: Innovative Approaches to Cost Management

As those in industry know, litigation is not highly predictable. It is subject to “peaks and valleys” and matters themselves can take on unanticipated dimensions in size and scope.

“One of the things that we've seen over the past five to ten years, if you look across most Fortune 500 companies, is not only a desire to reduce certain cost centers, but also how to make sure that they're more predictable year over year. Legal, for a variety of reasons, has sometimes broken that model and been less predictable.”

―Kunjur

Insights From The Inevitable: The Brain Behind IBM Watson on Machine Learning vs Machine Understanding

IBM Watson team founder, David Ferrucci, Ph. D., led his team to their landmark Jeopardy! success in 2011. An award-winning artificial intelligence (AI) researcher, Ferrucci’s more than 25 years of work and his passion to see computers fluently think, learn, and communicate inspired him to found Elemental Cognition in 2015.

Insights From The Inevitable: How Email Lets Us Understand Social Networks Within Organizations

On December third, as part of The Inevitable 2020 Series, Text IQ presented the webinar How Email Lets Us Understand Social Networks Within Organizations featuring guest speaker Owen Rambow.

Announcing our AI Impact Assessment

A 2 minute questionnaire to gauge the value AI can bring to your legal department

Why Metadata Enrichment is Vital to Enterprises

What if, instead of opening files to figure out if they contain privileged or sensitive information, you could simply look at your filesystem and tell at a glance what files include what kinds of information?

What if, instead of opening files to figure out if they contain privileged or sensitive information, you could simply look at your filesystem and tell at a glance what files include what kinds of information? Or, better yet, what if we could automate this system so that we can create a comprehensive information governance strategy that marks and categorizes data in real time as it’s created?

Stop the Panic: More clarity, less guesswork for data breach assessment

When incident response teams look to put response plans into action, panic often ensues. Exacerbating the panic is that data breach assessment is typically slow and difficult to perform accurately - especially with high data volumes. But there is a better way. 

Most large enterprises have well-formulated data breach response plans that are the clear-headed output of cross-functional teams across, privacy, data security, compliance and IT. However, when teams look to put these plans into action, panic often ensues. Exacerbating the panic is that data breach assessment is typically slow and difficult to perform accurately - especially with high data volumes. But there is a better way. 

Insights from The Inevitable: Diffusing the Enterprise Data Explosion

On November 12th, as part of our The Inevitable 2020 series, Text IQ hosted the discussion Diffusing the Enterprise Data Explosion: From E-Discovery To E-verything.

Demystifying AI: Artificial Intelligence

Let’s pierce the darkness and cut to the chase. In this article, we’re taking a moonshot at demystifying AI by going to the heart of the issue: exploring artificial intelligence itself. Taking a note from Euclid’s Elements, we’ll start with a few definitions.

Prop 24: What California’s New Privacy Law Means To You & Your Data

On November 3rd, California voted to ratify Prop 24 ballot initiative that expands and extends the regulations originally set down in the California Consumer Privacy Act (CCPA), which has been in effect since the start of this year. The amended legislation now known as the California Privacy Rights Act further extends what was the first state data privacy law in the US. 

Insights From The Inevitable: Prove It! - What It Takes for a Successful AI POC

On October 30th Text IQ brought together a lawyer, a general counsel, and a legal service provider to discuss testing the value proposition of artificial intelligence (AI) through the use of a proof of concept as part of our The Inevitable 2020 Series.

The 7 Terrifying Items Lurking In Your Documents

Are you aware of the dangers lurking in your documents? A missed privileged document could spell the end of your chances at trial, and failing to redact all the necessary personal information in your files could lead to heavy fines or a lawsuit. Hidden deep in your documents could be evidence that your colleagues are committing fraud!

Never Say "Oh $h*t!" Again

Picture it: You’re 8 weeks deep into a document review, overseeing a team of 25 contract reviewers and you notice - it - during a routine spot-check. Your reviewers have been coding privileged documents inconsistently. Your heart sinks and your stomach drops. Your production deadline is around the corner and now you’re faced with re-reviewing thousands of documents. You kind of want to cry and the only thing that comes to mind is, “oh $h*t!”

Text IQ CEO Speaking Today at Exclusive Group of Top 100 CIO's in the World

Apoorv Agarwal, our co-founder and CEO, and leading expert on Artificial Intelligence will be speaking today to CIOSE, an exclusive membership-based organization of the world's top CIO's, primarily from Fortune 200 companies. 

Apoorv Agarwal, our co-founder and CEO, and leading expert on Artificial Intelligence will be speaking today to CIOSE, an exclusive membership-based organization of the world's top CIO's, primarily from Fortune 200 companies. Text IQ reached a tipping point last year when CIO's began utilizing our Unstructured Data Platform, and we're now seeing more and more subscriptions funded by the CIO. CIOSE's previous CEO speakers have included Satya Nadella (CEO of Microsoft), Marc Benioff (CEO of Salesforce), and Bill McDermott (CEO of ServiceNow) so Apoorv will be in good company!

Insights From The Inevitable: The Board’s Evolving View on Data Privacy

The Inevitable 2020 is a series of virtual discussions featuring Fortune 500 executives and thought leaders with a perspective on Artificial Intelligence's inevitable impact on the way we live and work. 

How To Measure AI: Recall vs. Precision

Artificial intelligence (AI) is transforming nearly every industry. As AI becomes more widespread, you may be wondering how to gauge its effectiveness. AI is often used for pattern recognition, information retrieval, and classification. There are two metrics that are key for evaluating the performance of AI in this context: precision and recall.

Text IQ Partners with ProSearch

We’re excited to announce our official partnership with ProSearch! Read the full press release here

Insights From the Inevitable: How AI Works and its New Role in Litigation

In conjunction with the ACC Central Ohio Technology Committee and Litigation Network, Text IQ convened four industry leaders as part of our The Inevitable 2020 Series to discuss whether artificial intelligence (AI) can help play a broader role in litigation matters - beyond reducing the headache of manual privilege review.

Privilege review - the process of identifying which documents should be considered covered by attorney-client privilege - is a key element of litigation matters. But the time and expense spent on poring through thousands of documents for privilege review has long been a pain point for counsel. In conjunction with the ACC Central Ohio Technology Committee and Litigation Network, Text IQ convened four industry leaders as part of our The Inevitable 2020 Series to discuss whether artificial intelligence (AI) can help play a broader role in litigation matters - beyond reducing the headache of manual privilege review.

Insights From The Inevitable: Pushing the Boundaries of Data Discovery

On October 1st, the Text IQ Inevitable 2020 Series brought together three senior legal professionals whose careers have placed them at the intersection of the law, information governance, data governance, and emerging technologies. The result is an insightful and engaging discussion that speaks to the heart of the challenge: how to manage massive amounts of data.

On October 1st, the Text IQ Inevitable 2020 Series brought together three senior legal professionals whose careers have placed them at the intersection of the law, information governance, data governance, and emerging technologies. The result is an insightful and engaging discussion that speaks to the heart of the challenge: how to manage massive amounts of data (read company assets...and liabilities) effectively.

Meet a Text IQer: DevSecOps Engineer Akshay Finney

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Akshay Finney, DevSecOps Engineer.

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company.

This installment features Akshay Finney, DevSecOps Engineer. Akshay obtained his Masters in Cybersecurity from Drexel University in Philadelphia, PA. Prior to Text IQ, he was a Senior Security Risk & Compliance Associate at Collective Health in San Francisco. 

Are General Counsels Ready for AI Adoption?

Industries across the economy are adopting artificial intelligence, and for general counsel (GC) this means staying ahead of the curve or risk getting left behind. We’ve seen explosive growth in the AI market, both in investment and technological progress.

Industries across the economy are adopting artificial intelligence, and for general counsel (GC) this means staying ahead of the curve or risk getting left behind. We’ve seen explosive growth in the AI market, both in investment and technological progress.  While this brings a host of challenges—from data privacy compliance to optimizing integration—AI systems pull their weight for organizations that are sitting on otherwise unmanageable volumes of data.

The Low Risk Option For Your High Stakes Matter

What if you, as the Chief Legal Counsel (CLC) of a multinational enterprise, inadvertently produced 420 privileged documents during a high-stakes litigation? 

Insights From The Inevitable: The Anatomy of a Data Breach

On September 10th, in this, our seventh of The Inevitable 2020 Series, Text IQ brought together three experts in data security and privacy with three distinct vantage points: Legal Counsel, Cyber Insurer, and large consumer-facing multinational organization.

How Big Pharma is Shaving Millions Off Litigation Expenses

It is no secret that the healthcare industry as a whole is facing greater and greater scrutiny each year, and the industry is growing more litigious. Pharmaceutical companies in particular face patent litigation, antitrust litigation, class actions, multidistrict litigation, and False Claim Act litigation. 

Insights From The Inevitable: Challenges & Opportunities of Fortune 500 Data Discovery Leaders

On September 3rd, Text IQ hosted a conversation that included e-discovery experts from three multinational corporations as part of The Inevitable 2020 Series. It is a frank discussion that sheds light on both the challenges and opportunities attendant to managing discovery in large organizations.

Meet a Text IQer: R&D Engineer Astha Gupta

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Astha Gupta, R&D Engineer.

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company.

Insights From The Inevitable: When The Odds Are Against You: Antitrust Merger Review

On August 27th, as part of our The Inevitable 2020 Series, Text IQ co-founder Omar Haroun sat down with Dentons’ Ausra Deluard to get her insights on the use of cutting-edge technologies like predictive coding and artificial intelligence (AI) to efficiently and cost-effectively manage HSR Second Request reviews.

How AI is Reshaping Privilege Review

The argument for applying AI technology to automate routine, repetitive legal work is borne by cost efficiencies. But what about high-stakes litigation activity like privilege review where a matter can turn on a single document that has been overlooked in the review process?

Meet a Text IQer: DevOps Intern Albert Choi

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Albert Choi, DevOps Intern. 

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Albert Choi, DevOps Intern. We provide our interns with an immersive program to give them indispensable, hands-on experience while learning exactly what it’s like to work at Text IQ.

Text IQ Series | Revisiting Automatic Redaction: An Introduction to Automatic Redaction with AI

Whether you’re personally going through the mountain of digital documentation or paying someone to do it for you, then you already know two key facts. First, this tedious process can take a long time. Second, there must be a better way. We’re happy to share the good news: we’ve built one.

Generally regarded as a necessary evil, redactions plague industries such as legal, life sciences, and financial services with countless hours and costs associated with the tedious, mundane work of omitting privileged, protected, and personal information from documents. In this installment of Revisiting Automatic Redaction, we take a closer look at the necessity of it and how AI can help automate this arduous process.  

Insights From The Inevitable: Predictions on Federal Privacy Legislation

On July 29th, as part of our The Inevitable 2020 Series, we hosted Peter Lefkowitz, Chief Privacy & Digital Risk Officer at Citrix Systems, Heather Egan Sussman, Counsel at Orrick, and Eddie Lazarus, CLO at Sonos to discuss what the future might hold for privacy compliance obligations.

“91% of people polled think that there will be federal privacy legislation and it looks like the majority 55% believe that that'll happen in the next three to four years.” 

Demystifying AI: Self-Supervised Learning

Let’s start by thinking about how we learn new skills. Suppose you’ve downloaded and installed a new piece of software,and you’re loading it up for the first time. When you enter the interface, everything is new. As you explore the menus, options, and functions, you start to realize just how complicated this program really is, and you feel lost and confused.

Insights From The Inevitable: Digital Transformation in the COVID-19 Era

At the intersection of risk, compliance, and innovation, our panelists Tim Mayopoulos, Kathy Kay, and Stefan John discuss how they have and hope to leverage AI and the profound benefits they’ve seen like risk reduction, cost reduction, protecting customers, and delivering enhanced services.

 

“[Our] broad portfolio helped soften some of the impacts...We don’t think it’s going to bump back to the levels pre-COVID, but we hope that it’s going to bump back to a reasonable level.” ~John

“It’s actually been an interesting catalyst for a number of things...I think that this is going to be an interesting transformational moment for financial services...” ~Mayopoulos

Protected Health Information: What You Need To Know

Today, the robustness of information protected under HIPAA, such as Protected Health Information, or PHI, as well as the consequences for disclosure often leave many healthcare providers and small businesses that operate in the wellness space overwhelmed and confused.

Protected Health Information, often referred to as PHI, is any personal information contained in a patient’s medical record and obtained during the course of medical treatment that, if disclosed, could reveal the identity of the patient. For many years healthcare providers and insurance companies freely exchanged and disclosed PHI. Unfortunately, this exchange of information often resulted in people losing or being denied health insurance due to newly onset or pre-existing conditions. However, that all changed in 1996 when Congress enacted the Health Insurance Portability and Accountability Act (HIPAA); and what originally started as a way to hold insurance companies accountable has morphed and expanded into so much more over the last couple of decades.

Introducing The Inevitable 2020 Series

Discussions to guide you through this unprecedented time.

The Best Features for Automatic Redaction Software

While initially a manual process, redaction software has made great strides in recent years. Software solutions, like Text IQ’s Auto-Redact, have integrated artificial intelligence (AI) technology that utilizes natural language processing to increase speed, accuracy, and precision through automation.

Auto-redaction is the secure, computerized removal of sensitive information, such as personally identifiable information (PII), protected health information (PHI), privileged, or confidential data, from documents. There are many reasons a business may need to redact its documents and data. Businesses or agencies that deal with protected or sensitive data, may need to redact documents for litigation purposes or simply to prevent the public exposure of names, social security numbers, or financial information.

Meet a Text IQer: Engineer & Researcher Yi-Hsiang Kao

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Yi-Hsiang Kao, Engineer & Researcher.

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Yi-Hsiang Kao, Engineer & Researcher. Entrenched in the Natural Language Processing (NLP) and Machine Learning (ML) that’s at the root of Text IQ, Yi-Hsiang, strives to find new ways to bring structure to an increasing amount of unstructured data. 

Text IQ Series | Revisiting Automatic Redaction: HIPAA Redactions Can Be a Tough Pill to Swallow

Redacting PII and PHI to comply with HIPAA regulations during clinical trials has become a huge burden for Life Sciences companies. We spoke with Leeanne Mancari, a litigator at DLA Piper, on the pain points faced while representing clients in this sector and solutions to streamline the discovery process.

Life Sciences companies - and their legal representation - feel the burden of redacting sensitive information such as PII and PHI to comply with HIPAA regulations during clinical trials, adverse report filings, litigation, and more. We spoke with Leeanne Mancari, Litigator and Co-Chair of eDiscovery and Information Management Platform at DLA Piper, on the pain points she faces while representing clients in the Life Sciences sector and potential solutions to streamline the discovery process. 

An Historical Look at Attorney-Client Privilege, Privilege Review, and Privilege Logs

The Federal Rules of Evidence were adopted by the Supreme Court on Nov. 20, 1972 and became effective on July 1, 1973. Since then there have been many changes and modifications to make privilege what it is today.

Text IQ Partners with Seyfarth Shaw

We're pleased to announce our (now official) partnership with Seyfarth Shaw LLP!

The Benefits of Removing Sensitive Information with Automatic Redaction

Automatic redaction also known as auto-redaction is the automated blacking out, deletion, or “sanitizing” of text in documents or electronic formats. Auto-redaction can be utilized for scanned paper documents, emails, text messages, and metadata (information that is hidden within a given communication medium). 

Meet a Text IQer: Legal Intern Ida Ebeid

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. 

Launching auto-redaction

Holy ███ ! Text IQ Launches Auto-Redaction!

We applied our AI to auto-redaction to revolutionize the very manual, time-consuming, and risky process. You've got to see it to believe it! Check out what all the excitement is about by scheduling your demo now.

Holy ███ ! Text IQ Launches Auto-Redaction!

We applied our AI to auto-redaction to revolutionize the very manual, time-consuming, and risky process. You've got to see it to believe it! Check out what all the excitement is about by scheduling your demo now.
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As the new working environment and privacy landscape continues to evolve, we’re here to help you adapt to it. Our Auto-Redaction product provides auto-identification and redaction of sensitive data (e.g. PI, PHI, confidential, or privileged information) at scale to align with the ever-escalating regulatory requirements.

Here’s a quick glance at how it works:

Demystifying AI Series: Unstructured Data

“Every block of stone has a statue inside it, and it is the task of the sculptor to discover it.” In this way, Michelangelo explained the creative process that led him to turn rough chunks of marble into some of the world’s most prized sculptures. Rather than transforming the raw materials into something new, the artist subtracted the unnecessary rock to reveal that which lay hidden inside.

Mastering the Document Review Process

Document review, as it relates litigation and legal proceedings, is the process where each party to the proceeding reviews, sorts, and analyzes all documents, data, and electronic information in their possession to determine which materials may be relevant to the proceeding and what may be withheld from production. This process is the cornerstone of most discovery and ediscovery actions.

Text IQ at the CPR Annual Meeting

Earlier this year, before cities, states, and even countries were placed on Covid-19 lock downs, when we could still go places (we miss places), our CEO and co-founder, Apoorv Agarwal joined leaders in compliance, law, and Fortune 100 companies at the International Institute for Conflict Prevention & Resolution’s annual meeting in St. Petersburg, FL.

Earlier this year, before cities, states, and even countries were placed on Covid-19 lock downs, when we could still go places (we miss places), our CEO and co-founder, Apoorv Agarwal joined leaders in compliance, law, and Fortune 100 companies at the International Institute for Conflict Prevention & Resolution’s annual meeting in St. Petersburg, FL. He was honored to participate in “The ADR Proceeding of the Future” panel discussion. Apoorv had the opportunity to share Text IQ’s innovations in artificial intelligence and its cutting edge applications.

Meet a Text IQer: Head of People Operations Brandon Nieuw

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Brandon Nieuw, Head of People Operations.

Highlighting the talents and perspectives of our individual team members, our newly relaunched "Meet a Text IQer" blog series provides an insider view of the key players who drive our company.

Are You Prepared For Privilege Review?

We're taking you back to basics with an in-depth look at the privilege review process, including how to conduct a privilege review and how to reduce your discovery expenses.  

Demystifying AI Series: Unsupervised Learning

Children are born with intelligence but lack knowledge. As they observe and interact with the world, experience feeds into that intelligence and gradually knowledge takes form. This, of course, is what we call learning.

Text IQ Partners with Sheppard Mullin

We’re excited to announce our new partnership with Sheppard, Mullin, Richter & Hampton LLP! Check out the full press release here

Meet a Text IQer: Ashley Mangus, Director of Strategy and Customer Success

Highlighting the talents and perspectives of our individual team members, our newly relaunched "Meet a Text IQer" blog series provides an insider view of the key players who drive our company.

Our Response to Coronavirus

The COVID-19 situation has shown us that despite physical social distancing, we’re all in this together.

How To Integrate AI Into Your Cybersecurity Strategy

Developing a comprehensive cybersecurity strategy can be tricky since it is a multi-faceted endeavor that requires initial and regular assessments.

Learn how AI can eliminate the time and risk associated with second request compliance

Text IQ is excited to launch our new ebook, “A Guide for Antitrust Counsel: Transforming Second Request Compliance With AI,” we explain how to comply with regulator requests while saving countless hours and dollars, and significantly reducing risk (download now).

 

Meet a Text IQer: Strategic Account Director Lindsey Scott

Highlighting the talents and perspectives of our individual team members, our "Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Lindsey Scott, a stellar member of our Sales Team.

Highlighting the talents and perspectives of our individual team members, our newly relaunched "Meet a Text IQer" blog series provides an insider view of the key players who drive our company.

Text IQ 2019 Year in Review

2019 was a year marked by growth and energy at Text IQ. We expanded our offerings, raised capital, grew our team, launched a new office, and defined our core values — throughout we focused on doing the important work of harnessing the power of AI to help our customers find and protect sensitive information. 

Here’s a quick glance at how our year shaped up.

Data Breaches Explained

A data breach is the intentional or unintentional release of secure or private/confidential information to an untrusted environment.

Top 10 Best Practices for Privilege Logs

Nothing will cause a group of young associate attorneys to groan quite like a privilege log. For most, privilege logs are deemed a necessary evil during litigation prep. However, our list of best practices will help you optimize your privilege log preparations and make your next privilege log experience painless.

In a Packed Room at EDI 2019, There Are Signals That AI is Maturing

The new PwC UK Law Firms Survey has just published a landmark statistic: 100% of top UK law firms are using or piloting AI. It’s the first time we’re seeing the figure of “100%” in the context of AI adoption. “AI has started to mature," the study concludes. It’s no wonder we packed the room last month at EDI.

The new PwC UK Law Firms Survey has just published a landmark statistic: 100% of top UK law firms are using or piloting AI. It’s the first time we’re seeing the figure of “100%” in the context of AI adoption. “AI has started to mature," the study concludes. It’s no wonder we packed the room last month at EDI. The audience was there to sort all the generalized excitement around AI and seek practical ways to bring it in.

At #TheInevitable 2019: "This is the Kind of Risk You Can't Put a Number On"

For our second year hosting #TheInevitable, Text IQ brought together a hand-picked crowd of thought leaders that don’t normally get to interact: CPOS, CIOs, CISOs, GCs—and some of the world's top researchers in AI. Our coverage is below.

Law Firms Face Tough Questions About Life After AI

I was in Portland last month at PREX 2019 to host a panel titled: “Tech Spotlight: The Case for AI in a Privacy-Conscious World.” One topic that came up in the discussion was the impact that AI adoption will have on the law firm business model. My musings and coverage are below.

8 Ways Artificial Intelligence is Enhancing the Legal Industry

Though Artificial Intelligence (AI) is already altering the way lawyers think, the way they conduct business, and the way they manage their clients, the legal profession still largely relies on paralegals, legal assistants, and interns to manually research and process information.

Examining the Class Action Discovery Burden

Given the trend towards higher settlement values, recent Supreme Court opinions that have been interpreted as anti-class-plaintiff are turning out to challenge class action defendants. In this article, we examine these recent rulings, trends, and challenges in class action litigation settlements.

Rule 23 of the Federal Rules of Civil Procedure and its state analogues, which govern class action lawsuits in the United States, may be the most important laws in modern litigation.  In an era when most civil suits settle, class actions dominate the settlement landscape. Given the trend towards higher settlement values, recent Supreme Court opinions that have been interpreted as anti-class-plaintiff are turning out to challenge class action defendants. In this article, we examine these recent rulings, trends, and challenges in class action litigation settlements.

How AI Can Overcome the 5 Choke Points in Privilege Review

At Text IQ, we developed our solution because we found many stages in the privilege review process where current methods were inefficient and inherently risky. These stages represent choke points that our technology—AI for Sensitive Information—can overcome.

This AI-Powered Workflow is Transforming Privilege Review

Text IQ has applied artificial intelligence to privilege review, a process that is historically risky, inefficient, and costly. The diagram below demonstrates the literal transmutation of privilege review with Text IQ.

Advancing Document Review: From Regular Expressions To Artificial Intelligence

Short for Regular Expression, Regex is a sequence of text programming that is used to generate and recognize patterns to identify, define, and manage text. 

The Upside of Automating Document Review with AI

Document review requires a lot of work - often thousands of attorney hours, and contract attorneys can be a cost-effective solution. However, negative outcomes, attorney experiences, and even legislation show that relying solely on manual review may not be the best option for document review.

Hiring outside reviewers, or contract attorneys, to perform document review is a well-known practice in the legal field. Document review requires a lot of work - often thousands of attorney hours, and contract attorneys can be a cost-effective solution. However, negative outcomes, attorney experiences, and even legislation show that relying solely on manual review may not be the best option for document review. 

Operationalizing Machine Learning for GDPR

With its General Data Protection Regulation, Europe is calling on United States companies to rethink some of their core business models and data processes. And as organizations contend with life after GDPR, many of them are finding that the only thing they need to change about their data strategy is... everything. 

When Unsupervised Machine Learning Becomes Human Teaching

My favorite machine learning study is not from a machine learning journal, but from a study about the Ancient Chinese. This says a lot about the versatility of AI.

Meet a Text IQer: Senior R&D Engineer Daven Corbett

Meet a Text IQer" blog series provides an insider view of the key players who drive our company. This installment features Daven Corbett, R&D Engineer.

We sat down with Daven – who studied Computer Science at Stony Brook University and comes to us via enterprise software companies like Salesforce – to discuss high stakes, custom query languages, and cool co-workers.

Sorting Through the Options in Technology-Assisted Second Request Review

Part Two of a Three-Part Series where we examine the evolving challenges of second requests, and the promise of AI to help. Our last post addressed the logistical challenges for antitrust counsel facing a second request review. This post will explore competing demands of growing scrutiny and growing risk.

Facing the Bad Odds of Second Request Review

Part I of a series where we examine what you’re up against, and follow up with the promise of AI to help. 

Amid the high-stakes and often high-stress negotiations that accompany corporate mergers and acquisitions, a government-mandated “Second Request” poses another formidable hurdle for a company and its antitrust counsel to clear.

Why the ESI Explosion Demands New Tools for Document Review

Part 1 of a series about the role of AI in a world that’s leaving TAR behind.

Meet a Text IQer: Senior R&D Engineer Weichen Wang

In our first installment of this new series, we interviewed Weichen Wang, who holds a Master of Mathematics from the University of Waterloo and has previously worked as an engineer at enterprise software companies like Zenefits and Clio. Read on to learn what it’s like taking on one of the unsolved problems of AI.

Text IQ Named to CB Insights’ AI 100 List

We’re thrilled to share some exciting news today: Text IQ has been named to the prestigious AI 100, a select group of promising private companies working on groundbreaking artificial intelligence technology. The list is officially billed as “a ranking of the 100 most promising private artificial intelligence companies in the world,” and is authored annually by CB Insights, the authority on emerging trends in artificial intelligence.

The Inevitable: AI Will Change How Businesses Function

Last month, Text IQ hosted the first The Inevitable at the offices of Jones Day in New York City. The invite-only executive gathering was attended by Fortune 100 executives and leading Artificial Intelligence researchers to discuss AI’s evolving role in protecting highly-regulated enterprises.

Text IQ: The Next Step in the Legal Tech Evolution

Jocelyn Hunter, Vice President and Deputy General Counsel

Jocelyn Hunter knows a thing or two about more saving and more doing. After twenty years at Home Depot, Hunter now serves as the Vice President and Deputy General Counsel for the company, where she works on employment litigation, international work, legal issues relating to the company’s

Better Walls, Better eDiscovery

As Head of eDiscovery at Walmart Aaron Crews understands firsthand the gravity of building strategies for a massive litigation profile that are repeatable, defensible, transparent, and cost-efficient. We sat down with Crews to learn more about the challenges he faces, and what excites him about the future of eDiscovery.

 

 

Source: IG InitiativeMeet Aaron Crews, Head of eDiscovery at Walmart. In his tenure at the behemoth and beyond, he’s seen the evolution of eDiscovery operations as both in-house and outside counsel. Crews understands firsthand the gravity of building strategies for a massive litigation profile that are repeatable, defensible, transparent, and cost-efficient. At Text IQ, we’re building solutions

Kicking Off the New Site with Forbes Spotlight

Welcome to Text IQ! We’re thrilled to launch our new website and blog, where we’ll be sharing news about the company, interviews with thought-leaders, ideas around developments in the industry, and (naturally) media mentions.