Building off a successful proof of concept that proved Text IQ's artificial intelligence (AI) solution could not only handle, but excel at mitigating the company's general counsel "dual role" challenge in document reviews, the Fortune 500 pharma company decided to apply the AI solution more broadly in its document review process.
Since document reviews generally contained millions of documents they took months to complete with traditional, manual reviewers. The company's assistant general counsel (AGC) knew a quicker, more accurate solution to identify privileged and responsive documents during litigation was needed. However, facing a high-stakes, contentious legal battle, she was hesitant to jump into a new AI solution right away.
At the same time, this document review process was going to be the most arduous, time consuming part of the entire litigation process, and one of the most expensive parts. The company, like most others these days, was looking for ways to reign in spending and litigation expenses stuck out like a sore thumb as stakeholders reviewed annual budgets. The litigation department was beginning to feel a lot of pressure to find ways to cut the costs down.